Subscription Fees:
MeWeSe offers monthly and annual subscription plans. All payments are collected in NPR and access to premium features is granted once payment is processed.
Refund Eligibility:
Subscriptions are generally non-refundable, except for duplicate charges or technical errors. Refund requests must be submitted within 7 days of the transaction.
Annual Subscription Refunds:
- Refunds for annual plans are calculated based on months used.
- After 8 months: No need to return the free MeWeSe card.
- Before 8 months: Returning the card gets a full refund for the unused months. Keeping the card incurs a NPR 599 charge, and the remaining subscription amount is refunded.
Non-Refundable Items:
- Transaction fees from payment gateways are non-refundable.
- Refunds cover MeWeSe subscription only and do not apply to any customer orders managed by merchants on the platform.
Requesting a Refund:
Contact us at support@mewese.com with your account email, transaction ID, and reason for the refund.
Processing Time:
Approved refunds are processed via the original payment method and may take 7–10 business days to reflect.
Contact Us:
For refund requests or any questions about this policy, please contact us: support@mewese.com